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ScriptRun
Will-call & bagging

Bagging and will-call,
barcode-scanned.

Chain-of-custody on every bag. Aging bins surfaced before the patient calls. The will-call queue your team actually uses.

scriptrun.app
Will-call
Ready for pickup · 17 bins
Scan to pull
A-01
Diaz, Miguel
3 Rx
Ready
A-02
Chen, Lily
1 Rx
Ready
A-03
Okafor, Nia
2 Rx
Bagged
B-07
Patel, Raj
4 Rx
Aging 5d
B-08
Walker, Ann
2 Rx
Ready
30%
faster pickup handoff
0
bags lost to aging
100%
chain-of-custody
The workflow

Every Rx accounted for — at every step

Scan to bag, scan to stage

Pharmacist scans the label, the system matches the patient and stages the script for bagging. One flow, one scanner, no duplicate entry.

Bin assignments that make sense

Bin codes match your shelf layout. Alphabetical, numeric, or custom — ScriptRun reads the scan and tells the pharmacist where it goes.

Aging surfaced automatically

Color-coded severity on every bin. A three-day bag looks different from a ten-day bag, and the pharmacist sees it before the patient does.

Full chain-of-custody

Audit log captures who bagged, who placed in will-call, who pulled for pickup. HIPAA-compliant by default — every action signed and timestamped.

We went from three lost bags a month to zero. The aging view means nobody forgets about a script for five days.
Maria Gonzalez·Owner, Coral Pharmacy
FAQ

Will-call questions

Every bin timestamps on arrival. Aging is surfaced right in the will-call queue with color-coded severity — 3 days, 5 days, 10 days. Reports show aging trends across the pharmacy.

Yes. Bagging workflows can be routed by pharmacist, shift, or priority. Audit log records who bagged, who placed in will-call, who pulled for pickup.

Yes. Any iPhone or Android camera works as a scanner. Dedicated USB scanners are supported too if you already own them.

Yes. Native sync with PioneerRx and PrimeRx — a fill marked “put in will-call” in the PMS shows up in ScriptRun automatically, and vice versa.

Start bagging smarter

See will-call in action

20-minute demo with your shelf layout and your patient data.