Native PioneerRx and
PrimeRx sync.
Two-way sync via the Rx Event API. Patient data, Rx events, and fill statuses flow between systems in real time — no scraping, no overnight batch jobs.
Your PMS stays the source of truth for dispensing
ScriptRun doesn’t replace your PMS. It runs the ops layer around it — and keeps both systems in sync.
Rx Event API (PioneerRx)
26 event types from PioneerRx flow into ScriptRun in real time. Print Label, Complete Rx, Put in Will-Call, Deliver — each event lands as a structured record.
Outbound events back to the PMS
Will-call pickups, delivery confirmations, copay captures, and exceptions write back to PioneerRx and PrimeRx automatically.
Unified patient records
One patient ID across both systems. Tags, notes, preferences live in ScriptRun; core demographic data stays authoritative in your PMS.
HIPAA-safe by default
Encrypted in transit (TLS 1.3), AES-256 at rest, signed receipt verification on every event. Full audit log of every cross-system write.
The AI label scanner bridges the gap on day one
Point the phone camera at a printed prescription label. Claude Vision OCR extracts patient name, address, and Rx number automatically. No integration required to start. When your PMS comes online, flip the switch and continue — no re-work.
“PioneerRx sync is the reason we switched. We didn’t have to re-key a single patient.”
Integration questions
Via the PioneerRx Rx Event API. 26 event types flow in real time — Print Label, Complete Rx, Put in Will-Call, Deliver, and more. ScriptRun authenticates over HTTPS with basic auth and handles retry + signed receipt verification.
Will-call pickups, delivery confirmations, copay captures, and exception events (failed delivery, return) flow back into the PMS event log. Your PMS is the system of record for dispensing; ScriptRun is the system of record for the ops around it.
The AI label scanner bridges the gap. Point the phone camera at a printed prescription label and Claude Vision OCR extracts patient, address, and Rx number — no integration required. When we add your PMS, flip the switch and continue.
PioneerRx exposes the Rx Event API directly; no vendor sign-off required on your end. For PrimeRx and others, we handle the integration setup with you. Typical go-live is 1–2 weeks from contract.
Connect your PMS in one demo
We walk through the event flow with your PMS vendor and your data model.